Terms & Conditions

EfSa Accessoires - Efresya Yanardag is acting as manufacturer and wholesaler and only serves to other retailer and wholesaler, NOT to end-consumers! 

All prices are to be understood without VAT and excluding freight charges.

1. Orders
The conclusion of contract between buyer and EfSa-Accessoires - Efresya Yanardag result from the according order confirmation but latest from delivery of goods.

The buyer accepts our terms and conditions upon conclusion of contract.

2. Deliveries and delay in delivery
The time of delivery depends on the order volume and takes between one to five weeks.

Delivery will be effected ex warehouse only by DHL or UPS.

Costs of delivery depend on the order volume and could be advised upon request.

Partial deliveries will be charged unless they are not demanded. If so we kindly ask for an according message.

We always try to keep dates of delivery. If delay occurs the customer has the right to set an extra time limit of four weeks for execution of delivery.
All kind of compensation for delays in delivery are excluded.
Forces majeures which complicate or avoid the delivery in due time give us the right to execute the delivery after remedy of problems or cancel the order partially or completely.

In cases of delays our customers will be informed immediately.

2.1 Shipments - Customs duty fees for imports

-         - All imported items are always taken on a basis of paying taxes (import taxes) and customs fees. No matter which item and from which country.

-        - It doesn’t matter if the import is effected by a forwarder like DHL Express, UPS or even German Post (USPS in the US). The duties are always to be paid IF a certain item value had been achieved.

-         - The rates are varying from country to country, state to state and also from product number for customs BUT always depend on the declared item value.

-        - EfSa Accessoires is not able to tell the minimum value which will be taken as basis for calculation. This depents on the individual country and state.

This kind of information should be available at customers' responsible local customs office or in the official website of customs of customers' country.

- EfSa Accessoires can not be hold liable for the payment of import taxes or fees of customers.

 

 

 

 

 

3. Minimum order quantities / minimum order amounts/ advanced payments
The minimum order amount is 50,- € / net  (exceptions: pls. see points 3.1 - 3.2)
If your order should be less than 50,- € an additional handling charge of 8,- € will be calculated.


We reserve the right to charge advanced payments of 30 % on the value of goods in the following cases:

For purchases with a value of goods from 5.000,- €, this contains the purchase of:

- fashion jewellery collection
- settings
- findings and equipment

Advanced payments are due upon order confirmation.

3.1 Pouches
The minimum order quantities for pouches are 100 pieces MIXED.
Packing units for pouches are 10 pieces per colour, size and form.

Special orders for pouches have a minimum order quantity of 3.000 pieces per colour, size and form.
They are non-returnable.

We reserve the right to charge advanced payments of 30 % on the value of goods in the following cases:

- Special order for pouches
- Order for pouches from 3.000 pieces and more unless sufficient quantities are on stock.

Advanced payments are due upon order confirmation.

4. Conditions of payment
We accept PayPal*, prepayment by bank transfer without cash discount.
*We charge additional 3 % of surcharge for all PayPal payments.

Please note that prepayments are due after production as soon as goods are ready for despatch.

For North American customers only:
Please note that the first order will be executed only by payment prior to production.

In case of delay of payment we reserve the right to charge additional and adequate reminder charges of 7,- € + 3 % default interest on the according invoice amount. Furthermore 
further orders will be executed only upon prepayment or cash on delivery.

For money transfer (bank or Paypal): please mention invoice number and date.


5. Discounts

We grand the following discounts for your order

from      500,- $ = 5 %
from      700,- $ = 7 %
from   1.000,- $ = 10 %

Special productions, offers and prices are excluded from discounts.

6. Complaint, warranty and defects
Please advise complaints regardings goods immediately after receipt but latest after five days.

Damages of package should be confirmed by deliverer in written form (informal) 

We only guarantee a warranty for damages of goods which are due to bad material or bad finishing.
Those would be replaced or accordingly repaired.
Return deliveries to EfSa Accessoires are to be paid by purchaser.

We do not guarantee a warranty for damages which are due to bad handling.
Furthermore the assertion or compensation for consequential loss is excluded.


7. Sampling
They have to be returned within 10 days unless the products suit the customers approval.
After this period of time the enclosed invoice is obliging.

Special co-agreements are possible at anytime.

The customer is in charge of the responsibility of according handling and storage of samples.

Arising shipping fees are to be paid by customer.

8. Special orders

They are non-returnable.


Special productions, offers and prices are excluded from discounts.

9. Quality of goods
Usual or technical not avoidable discrepancies of quality, sizes, samples, colours and character etc. do not preserve the right for product claims.

10. Privacy Policy
We are obliged to respect and protect your privacy. All personal information will be treated and saved as confidential and only for our own company purposes (for example for the sending of information newsletters, flyers and brochures).
Personal data will never be forwarded to other third companies.

You accept our privacy policy by using our website and webshop and also accept that we use your personal data according to this policy.

You have the right to cancel your newsletter subscription at anytime.

11. Place of jurisdiction
Our terms and conditions are governed by German law and place of jurisdiction for both parts is Pinneberg, Germany.

      
12. Reservation of proprietary rightsBack

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